PRIVACY POLICY
Your privacy matters.
How we collect, use, and protect your information.
Effective date: October 21, 2026
Who we are
Melaviews is an online apparel store operated by Melaviews LLC, based in Georgia, United States. This policy explains what information we collect when you visit melaviews.com or place an order, how we use it, and the choices you have. If you have questions, contact us at support@melaviews.com.
Information we collect
When you place an order, we collect your name, email address, shipping address, phone number (if provided), and the details of your purchase. If you contact us, we keep a record of your message and our reply. When you browse the site, we automatically collect basic technical information such as your browser type, device, IP address, and the pages you visit. We do not collect or store your full payment card details. Payments are processed securely by Stripe, and your card information goes directly to them.
How we use your information
We use your information to process and ship your order, send order confirmations and tracking updates, respond to your questions, handle replacements or refunds, prevent fraud, understand how visitors use our site, and show you relevant ads on other platforms. If you sign up for our emails, we'll also send you news about new designs and promotions. You can unsubscribe at any time using the link at the bottom of any marketing email.
Who we share it with
We only share your information with the companies that help us run the store, and only what they need to do their job. Printful receives your name, shipping address, and order details so they can print and ship your items. Stripe processes your payment. Google Analytics helps us understand how visitors find and use our site. Meta Pixel helps us measure our ads on Facebook and Instagram and show ads to people who have visited our site. We do not sell your personal information for money, and we do not share it with anyone for their own unrelated purposes. We may disclose information if required by law or to protect our rights.
Cookies and tracking
Our site uses cookies and similar technologies to keep your cart working, remember your preferences, and understand how visitors use the site. We also use Google Analytics and Meta Pixel, which place their own cookies to measure site traffic and ad performance. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on, and you can manage how Meta uses your information for ads in your Facebook or Instagram ad preferences. You can also block or delete cookies in your browser settings, though some parts of the site, like checkout, may not work properly without them.
How long we keep it
We keep order information for as long as needed to fulfill your order, handle any issues, and meet our legal, tax, and accounting obligations. When we no longer need it, we delete it or make it anonymous.
Your choices and rights
You can ask us to show you the personal information we have about you, correct it, or delete it. You can also opt out of marketing emails at any time. Depending on where you live, such as California or the European Union, you may have additional rights under local privacy laws, including the right to opt out of targeted advertising. To make a request, email support@melaviews.com and we'll respond within the timeframe required by law.
How we protect it
We use reasonable safeguards to protect your information, and our payment processor uses industry-standard encryption. No method of sending or storing data online is completely secure, but we work to keep your information safe.
Children's privacy
Our store is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has given us their information, contact us and we'll delete it.
Changes to this policy
We may update this policy from time to time. When we do, we'll change the effective date at the top of this page. Significant changes will be posted here before they take effect.
Contact us
Questions about this policy or your information? Email us at support@melaviews.com and we'll get back to you within 24 hours.
